Delivery & Returns
Delivery Policy
Currently River Bend Organics offers delivery twice a week, Mondays and Thursdays between 08:00 and 13:00, however on special request and with an extra delivery fee included we will do deliveries on weekends where possible.
Orders for delivery must be completed by midnight on Friday for Monday delivery, and by midday on Wednesday for Thursday delivery.
Deliveries are free with reasonable orders and if they can be accommodated on River Bend's delivery route. Any other deliveries and the fees associated therewith, if any, will be discussed directly with the customers.
​
Deliveries will be arranged beforehand via WhatsApp.
Return & Exchange Policy
At River Bend Organics it is our aim to be wholly transparent with our customers regarding the quality of our products and services and to ensure that you are satisfied with each order. We provide our customers a Return and Exchange option in the unfortunate event that you are unhappy with a product or service.
In the event that you are not satisfied that the product is received as advertised, and would like to request a refund or exchange, please advise us of your complaint and specific request via email or Whatsapp.
We will be happy to refund you the cost of the product or replace the product free of charge.